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Evidence Guide: TLIF2072 - Comply with safety and security procedures

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIF2072 - Comply with safety and security procedures

What evidence can you provide to prove your understanding of each of the following citeria?

Follow procedures for safety and security

  1. Procedures for WHS/OHS and security are identified and clarified as required
  2. Safe work practices are identified and followed
  3. Breaches of safety and security and hazards are identified and appropriate action is taken to minimise or eliminate risk to self, others, vehicle and vehicle equipment
  4. Taxi security system features and functions are identified and operated within legal and workplace parameters in accordance with jurisdictional regulations
Procedures for WHS/OHS and security are identified and clarified as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Safe work practices are identified and followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Breaches of safety and security and hazards are identified and appropriate action is taken to minimise or eliminate risk to self, others, vehicle and vehicle equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Taxi security system features and functions are identified and operated within legal and workplace parameters in accordance with jurisdictional regulations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow procedures for accident/emergency situations

  1. Emergency and potential emergency situations are recognised promptly and required actions are determined and taken within the scope of own duty of care responsibility
  2. Procedures for dealing with accidents, fire and emergencies are identified and followed
  3. Assistance from taxi network and/or other authorities is sought as required
  4. Details of emergency situations are reported in accordance with workplace, industry and regulatory policies and procedures
  5. Support services are identified for an incident or accident
Emergency and potential emergency situations are recognised promptly and required actions are determined and taken within the scope of own duty of care responsibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Procedures for dealing with accidents, fire and emergencies are identified and followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance from taxi network and/or other authorities is sought as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Details of emergency situations are reported in accordance with workplace, industry and regulatory policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support services are identified for an incident or accident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, report and respond to threats of physical violence

  1. Security equipment is operated within legal and workplace parameters in accordance with jurisdictional regulations
  2. Potential circumstances for difficult customer or other road user behaviour are accurately assessed and conflict resolution strategies are used
  3. Procedures are followed to minimise escalation of conflict, manage the situation and ensure personal safety
  4. Assistance is sought from others including external support staff as required
  5. Incidents are reported using appropriate document format, in accordance with workplace policies and procedures
  6. Any follow-up action is implemented in accordance with the appropriate workplace rules, regulations and guidelines
Security equipment is operated within legal and workplace parameters in accordance with jurisdictional regulations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential circumstances for difficult customer or other road user behaviour are accurately assessed and conflict resolution strategies are used

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Procedures are followed to minimise escalation of conflict, manage the situation and ensure personal safety

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is sought from others including external support staff as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incidents are reported using appropriate document format, in accordance with workplace policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Any follow-up action is implemented in accordance with the appropriate workplace rules, regulations and guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and implement strategies to minimise and manage fatigue

  1. Potential causes of fatigue and its effects on driver and road safety are identified
  2. Personal warning signs of fatigue are recognised and appropriate action to manage fatigue is taken
Potential causes of fatigue and its effects on driver and road safety are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal warning signs of fatigue are recognised and appropriate action to manage fatigue is taken

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Follow procedures for safety and security

1.1

Procedures for WHS/OHS and security are identified and clarified as required

1.2

Safe work practices are identified and followed

1.3

Breaches of safety and security and hazards are identified and appropriate action is taken to minimise or eliminate risk to self, others, vehicle and vehicle equipment

1.4

Taxi security system features and functions are identified and operated within legal and workplace parameters in accordance with jurisdictional regulations

2

Follow procedures for accident/emergency situations

2.1

Emergency and potential emergency situations are recognised promptly and required actions are determined and taken within the scope of own duty of care responsibility

2.2

Procedures for dealing with accidents, fire and emergencies are identified and followed

2.3

Assistance from taxi network and/or other authorities is sought as required

2.4

Details of emergency situations are reported in accordance with workplace, industry and regulatory policies and procedures

2.5

Support services are identified for an incident or accident

3

Identify, report and respond to threats of physical violence

3.1

Security equipment is operated within legal and workplace parameters in accordance with jurisdictional regulations

3.2

Potential circumstances for difficult customer or other road user behaviour are accurately assessed and conflict resolution strategies are used

3.3

Procedures are followed to minimise escalation of conflict, manage the situation and ensure personal safety

3.4

Assistance is sought from others including external support staff as required

3.5

Incidents are reported using appropriate document format, in accordance with workplace policies and procedures

3.6

Any follow-up action is implemented in accordance with the appropriate workplace rules, regulations and guidelines

4

Identify and implement strategies to minimise and manage fatigue

4.1

Potential causes of fatigue and its effects on driver and road safety are identified

4.2

Personal warning signs of fatigue are recognised and appropriate action to manage fatigue is taken

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Follow procedures for safety and security

1.1

Procedures for WHS/OHS and security are identified and clarified as required

1.2

Safe work practices are identified and followed

1.3

Breaches of safety and security and hazards are identified and appropriate action is taken to minimise or eliminate risk to self, others, vehicle and vehicle equipment

1.4

Taxi security system features and functions are identified and operated within legal and workplace parameters in accordance with jurisdictional regulations

2

Follow procedures for accident/emergency situations

2.1

Emergency and potential emergency situations are recognised promptly and required actions are determined and taken within the scope of own duty of care responsibility

2.2

Procedures for dealing with accidents, fire and emergencies are identified and followed

2.3

Assistance from taxi network and/or other authorities is sought as required

2.4

Details of emergency situations are reported in accordance with workplace, industry and regulatory policies and procedures

2.5

Support services are identified for an incident or accident

3

Identify, report and respond to threats of physical violence

3.1

Security equipment is operated within legal and workplace parameters in accordance with jurisdictional regulations

3.2

Potential circumstances for difficult customer or other road user behaviour are accurately assessed and conflict resolution strategies are used

3.3

Procedures are followed to minimise escalation of conflict, manage the situation and ensure personal safety

3.4

Assistance is sought from others including external support staff as required

3.5

Incidents are reported using appropriate document format, in accordance with workplace policies and procedures

3.6

Any follow-up action is implemented in accordance with the appropriate workplace rules, regulations and guidelines

4

Identify and implement strategies to minimise and manage fatigue

4.1

Potential causes of fatigue and its effects on driver and road safety are identified

4.2

Personal warning signs of fatigue are recognised and appropriate action to manage fatigue is taken

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying information about accident and emergency policies and procedures and duty of care responsibilities

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

applying safe work practices

communicating effectively with others

completing relevant documentation

completing work health and safety (WHS)/occupational health and safety (OHS), and accident and emergency records/reports as required

diffusing threats of physical violence

following correct fatigue management precautions and procedures

following established procedures for WHS/OHS, security, hazard identification and risk controls

identifying difficult customer or road user situations and applying conflict resolution or avoidance behaviour

implementing contingency plans

modifying activities depending on operational contingencies, risk situations and environments

monitoring passenger and road user behaviour

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

seeking assistance, as required, from external emergency support services in accordance with established procedures

selecting and appropriately applying technology, information systems and procedures to complete workplace tasks.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

appropriate reporting procedures including emergency, fire and accident procedures

codes and systems for breaches of security

cultural sensitivities that may lead to angry responses

culturally appropriate responses to potential problematic situations

emergency response procedures

fatigue management techniques, causes and effects of fatigue on drivers and how fatigue contributes to workplace accidents

lifestyles that promote effective long-term fatigue management

location and use of safety alarms, emergency shutoff systems, and emergency communications systems

manual lifting and manual assisted lifting

potentially difficult situations, such as poorly lit pick-up areas, fare evasion, intoxication, over crowding

procedures and protocols for safety and security procedures

recognising risks and hazards created by fatigue and ways of managing them

relevant codes of practice and legislative requirements

relevant WHS/OHS procedures and guidelines

safe work practices relevant to individual work roles

sources of information and documentation for complying with safety and security procedures

typical problems that can occur when complying with safety and security procedures and related appropriate action that can be taken to prevent or solve these problems.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.